Custom Visitor Attributes Enrichments

Enable adding custom attributes other than phone, email, name, so we can enrich visitor attributes with custom data

Github Integration

Integrate with github to create tickets from support ticket

Full page support

Sometime it would be are helpful to get the entire chat page as full screen. It opened many options for developer to embed for example into a own window

Auto setup email and name from user ID

If the user is logged in, it should be not necessary to setup extra email address, it can get provide over the user ID

Re-assign to another Supportmember

We need to be able to re-assign to specific supportmembers.

Multilingual support

I would like to propose the addition of multilingual support to Charla. This feature would enable real-time translation for live chats, email communication, tickets, and chatbots, as well as provide the option to translate helpdesk articles. With this functionality, businesses

integration with Kakao Talk

99% of our Koreans use KakaoTalk. https://business.kakao.com/info/chatbot/