Connect with your visitors instantly
with our live chat software.
Never miss a lead. Deliver the best support.
Join thousands of businesses using Charla
to connect with their online visitors for sales and support
Companies in with Charla Live Chat suite
Great Businesses are using Charla for
Sales and Lead Generation
Forget about Contact Us forms. Increase your conversion rate and never miss a sale. Answer all your potential customers inquiries before they convert.
Customer Support
Increase customer retention and respond to your customers in real-time and provide the best support experience.
Empower you Agents with Charla intuitive dashboard
available on all platforms
Use Charla intuitive Agents Dashboard to quickly ⚡ respond to customers when it matters
the most. Get insights on the visitor profile and conversation history,
and respond fast with canned responses and built-in knowledge base.
Automated ChatFlows
Offload work from your agents by asking your customers qualifications questions before the chat is handed over to your agents.
Knowledge Base
Proactive Conversations
Get a glimpse of visitors who are currently visiting
your website and identify and engage
with potential customers.
Customizable Widget
Features and tools to manage
every aspect of your conversations
Chat on the Go
Native iOS and Android Apps are available so your agents are always connected
Knowledge Base
Deliver instant answers through our integrated Knowledge Base and Help Center Widget
Messenger Integration
Send and Receive Messages incoming from your Facebook Messenger Page
Easy Integration
Install Charla widget in minutes using our WordPress and Magento extension
Online Hours
Set your availability to chat using Charla online hours schedule.
Notifications
Get notified with a popup and sound whenever you have a new message
Tagging
Segment visitors by meaningful tags
Saved Replies
Created canned responses to quickly reply to your visitors
Visitor Insights
Get visitor location and detailed history.
Chat Transcripts
Get missed or all chat transcripts sent to you by email
Multiple Properties
Support multiple websites on the same account.
Visitor Tracking
See which pages your visitor is currently browsing.
Signup Now. It's Fast and Free.
Quick Setup in 2 minutes. Free Forever. No Credit Card Required.
