We got you Covered.

Powerful Agent dashboards, fully customizable widgets, and iOS and Android apps to stay connected on the go with your visitors.

Take the load off your agents with pre-qualifications questions

Know more about your visitors before engaging with them
Native iOS and Android App to always be connected on the go

Empower you Agents with Charla intuitive dashboard

Use Charla intuitive Agents Dashboard to quickly ⚡ respond to customers when it matters the most.
Get insights on the visitor profile and conversation history, and respond fast with canned responses.

Know your Visitors

Charla Visitor Panel lists all the visitor details, including location, chat history
and the device they are connecting from.

Proactive Conversations

See who’s browsing your website right now,
for how long and on which page, and initiate Chat sessions with them.
S Left S Right

Fully Customize the Chat Flow and the look of the widget

Chat Flow Configuration

Ask pre-qualifications questions to help you qualify or understand more your customers need.

50+ Widget Appearence Combination

Customize the color, icons, and label of your site widget.

Scales with you with Multiple Websites Support

Have more than one website? No problem. Create different properties
on Charla and assign different or the same agents as the responsible agents.

Set your Active Hours and Never Miss a Message

Let your visitors know that you are available on chat, on which time and on which day.

Availability Scheduler

Get up and running in 2 minutes with our Quick Setup Wizard