Board: Charla Feature Requests

Whitelabel notifications email with company logo and from email address.

Provide the ability to expand the widget window when viewing articles

So when creating a chat flow, it would be good to either have the option for line breaksor paragraphs in a message, or to allow chatflow where the bot can send 2 messages without waiting for a response. An example

Integrate SureCart e-commerce plugin on wordpress so we can see subscriptions / purchases to be used for customer support.

It would be great to schedule a message to appear if no agent responds within a specific time frame, such as 2 minutes.

As this is just an electron wrapper around the web app, their should be a toggle option to allow the window to minimise on close, rather than close completely. Its one of the big bug bears with non native windows

For example, when a customer is asked to leave a message and email, in Jivochat for instance, it asks for the name and email as a separate field response prior to then asking for the question. Having multistep chatflows could

Allow fetch the Knowledge Base categories and articles from your system to our sites. This is a good option because it will help with the following: 1. Website owners not required to double-generate the same categories / articles on your