What roles and permissions I can assign to my team?

In Charla you have two roles you assign to your team:

Account Owner. Have full access to Charla Backend, including creating/deleting properties, setting working hours, widget customization, and billing. This is the role automatically assigned to yourself, and you can assign to managers for example.
Team Member. Has access to all conversations on the deskop and mobile and can initiate conversation using the Live Visitors panel. If you have a large team, you can assign this role to different team members.