28 Sep
GDPR – Privacy Policy URL
Could you please enable the redirection of users to our own GDPR – Privacy Policy URL instead of Charla’s? What is the benefit of concealing the Charla logo if it redirects users to a Charla page? Thank you.
Agent : Chat status
Enable the agent to switch the status from closed to open, as currently, once the chat is closed, there is no method available for the agent to reopen it.
28 Aug
Widget : cursor position
Please adjust the cursor position so that when a user opens the chat widget, it automatically goes to the “Type here” field.
Push notifications
Enable push notifications for the widget to receive updates such as news, latest features, etc., along with images.
Articles embedded video.
I’ve just embedded a YouTube video in the article, and it did not show up to the client.
26 Aug
Multiple Options Tags
It would be great if you could align the tags horizontally, similar to the article button. that’s how it should look like, like all other major chat platforms. Thanks
Chat Rating
Once the chat session is closed, the user should receive a rating notification. Currently, when we end the chat, nothing happens. Yes they can click the review button on the top right corner, but they should get some kind of
Recent Comments
GDPR – Privacy Policy URL
NAGGDPR – Privacy Policy URL
YehiaAgent : Chat status
NAGIntegration with WhatsApp
YehiaQuick responses
Wil